ShipperGuide TMS | Why ShipperGuide Page

Run Bids in Hours, Not Weeks

Automate and accelerate your sourcing cycles to stay competitive and responsive in a volatile market.

Negotiate From Strength

Leverage live market data and historical performance to secure rates with confidence, not with guesswork.

Unlock Strategic Time

Automate the noise so your team can focus on relationships, resilience, and long-term network design.

Build Intelligence With Every RFP

Every bid adds to your knowledge base revealing patterns, performance insights, and cost opportunities over time.

AI-Backed Load Optimization

Automate how loads are built and balanced to achieve optimal cost and service.

Plan It Before You Move It

Build and compare routing or consolidation scenarios before execution to uncover the most efficient, cost-effective option.

Live Market Validation

Benchmark planned rates against live data to eliminate post-execution surprises.

Strategic Rules That Drive Action

Let your logic, not spreadsheets, guide decisions across every region and business unit.

Automated Tendering & Carrier Management

Manage carrier outreach, load assignments, and communication in one place. ShipperGuide automates tendering and follow-ups, ensuring fast coverage and fewer emails.

Eliminate Bottlenecks From Disrupting Operations

Get real-time visibility into all origins and destinations. Simplify scheduling, prevent congestion, and keep facilities efficient and on schedule.

Exception Management & Resolution

Detect, escalate, and resolve issues before they become costly delays. ShipperGuide tags, escalates, and tracks exceptions so your team focuses only on what truly impacts delivery.

Keep docks, yards, and facilities running smoothly.

By connecting your TMS directly to Opendock, you eliminate manual entry and duplicate logins, creating faster, error-free scheduling that keeps shipments moving and teams focused.

Live Shipment Tracking, Everywhere

From origin to destination, get instant status for every load, no gaps and no blind spots.

Proactive Exception Alerts

The system notifies you early, so you can course-correct before disruption becomes crisis.

Real-Time ETA Updates

Stay ahead of delays with live ETAs that update the moment your network changes.

Stakeholder Visibility & Self-Service

Reduce update requests and increase trust.

Automated Document Ingestion Extraction & Classification

Uses AI to instantly capture, organize, and validate freight documents, eliminating manual entry, reducing errors, and accelerating settlement accuracy.

Smart Dispute Resolution

Flag mismatches, open dispute threads, and resolve within the system, no more chasing emails or PDFs.

Auto-Approval Rules That Mirror Your Trust

Set thresholds (by dollar, percent, mode) so routine invoices get paid automatically, you only see exceptions.

Clear Settlement Dashboard & Status Tracking

Know exactly where each invoice is, whether “Under Review,” “Disputed,” or “Ready to Pay," with quick CSV exports for your finance team.

Custom Reporting Tailored to You

Create reports based on what you care about (cost per lane, cycle time, carrier scorecards), not someone else’s template.

Carrier Scorecards That Drive Accountability

Track carrier cost, service, and reliability objectively so you can shift business where it performs best.

Benchmarking That Sharpens Your Edge

Compare your performance vs market norms to know where you’re winning and where you’re bleeding.

Instant Insight, Instant Action

When you spot underperforming lanes or carriers, drill down, pivot strategy, and recover in real time.

Carrier Systems (EDI / API Integration)

Connect directly to your carrier TMS or visibility platform for real-time sync. Automate tendering, status updates, and invoicing with full EDI coverage.

ERP & Order Systems

Create shipments automatically, no manual entry, no missed updates. Send order and shipment data directly from SAP, NetSuite, Oracle, or Microsoft Dynamics.

Visibility & Shipment Tracking

Keep everything in one view, without leaving ShipperGuide. Plug in your tracking partners (Project44, FourKites, Macropoint) for real-time location data.

Benchmarking & Market Data

Compare your rates to market benchmarks in seconds. Access FreightWaves SONAR data directly inside ShipperGuide.

Strategic Planning & Optimization

Plan routes, modes, and schedules using live market data with our guidance, so every shipment balances cost, service, and on-time delivery.

End-to-End Execution Management

We can manage carriers, appointments, tracking, and exceptions, so you do not have to worry about loads moving smoothly from tender to delivery.

Carrier & Financial Performance Management

We assist in overseeing carrier performance and payments, auditing rates and invoices to ensure accuracy and accountability.

Closed Loop Network Optimization

We use real-time performance data to identify your operational gaps, eliminate inefficiencies, and continuously improve your network at scale.

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Still On The Fence?

Find Out Why ShipperGuide is the best TMS for your business

Modern freight control,
without legacy constraints

25% improvement team's logistics efficiency

20 X more RFPs from 2 to 46

2-5%Cost Savings with audit capabilities

Rated “Best Support and Easiest Setup” by Capterra, G2, and Gartner

Reason number 1

Procurement That Protects Your Margin

The problem:

Static bids and manual decision-making leave savings unrealized and costs vulnerable to market swings.

THE SHIPPERGUIDE SOLUTION:

ShipperGuide transforms procurement into a strategic advantage powered by intelligence and automation.

Guaranteed Cost Savings

Unlock savings opportunities with real-time rate intelligence and smarter sourcing strategies.

Automated RFP Execution

Run bids, analyze responses, and award lanes in minutes—not weeks.

Continuous Cost Optimization

Keep your awards aligned with market conditions to preserve margin year-round.

Protect margins as market change

Reason number 2

Visibility From the Road to the Dock

The problem:

Limited transparency between shipment movement and dock operations creates bottlenecks and costly surprises.

The ShipperGuide solution:

ShipperGuide connects freight movement to dock and yard activity for true end-to-end visibility.

Real-Time Shipment Tracking

Know exactly where freight stands at every moment.

Seamless Dock Scheduling Sync

Appointments update automatically with Opendock.

Yard-Level Intelligence

See dwell time and gate activity clearly.

See freight from road to dock

Reason number 3

Intelligence That Drives Smarter Decisions

The problem:

Spreadsheets and static reports leave leaders reacting instead of planning.

The ShipperGuide solution:

ShipperGuide turns live freight data into strategic foresight.

Actionable Performance Insights

See what’s working, and what isn’t.

Data Consolidation That Ends Silos

Unify scattered freight data into one organized, searchable system for a single source of truth.

Market Benchmarking Power

Measure performance against real-world standards.

Make Smarter Freight Decisions

Reason number 4

Modern freight control, without legacy constraints

The problem:

Traditional TMS platforms feel heavy, complex, and expensive to maintain.

The ShipperGuide solution:

ShipperGuide delivers enterprise-grade capability with a modern, intuitive experience.

Adoption That Feels Natural

Teams ramp quickly with role-based access that limits clutter and confusion.

Performance at Scale

Adapts as your network evolves, with a public API that makes integrations easy at every stage.

Lower Total Cost of Ownership

Power without unnecessary overhead.

Escape legacy TMS complexity

Reason number 5

Execution Without Firefighting

The problem:

Manual load management traps teams in constant reaction mode and drains efficiency.

The ShipperGuide solution:

ShipperGuide automates up to 90% of shipments, so your team focuses only on the exceptions that truly need attention.

Smart Automation at Scale

Let the system handle routine planning, tendering, and tracking automatically.

Exception-Driven Management

Get alerted only when something needs human intervention—no more inbox chaos.

Operational Efficiency Unlocked

Move from reactive firefighting to proactive, high-impact logistics management.

Reduce Manual Execution Work

Reason number 6

Rapid Value Without Disruption

The problem:

Long implementations and rigid systems stall progress and keep teams stuck in “transition mode” for months.

The ShipperGuide solution:

ShipperGuide gets you live fast and scales with you, so you see impact immediately, without slowing operations.

Fast Time-to-Value

Go live in weeks, not quarters.

Built to Scale With You

Grow across sites, modes, and teams without re-platforming.

Intuitive by Design

A best-in-class user experience that makes training simple and adoption effortless.

Learn more about Integrations

Reason number 7

One Platform for Every Mode and Movement

The problem:

Managing each mode in a different system creates blind spots, inefficiency, and constant coordination friction.

The ShipperGuide solution:

ShipperGuide unifies every freight mode into one coordinated command center for total execution control.

Unified Multimodal Planning

Plan and manage all freight in one interface.

Complete Operational Visibility

See every shipment, mode, and partner in a single view for full transparency and faster decision-making.

True End-to-End Control

From quote to delivery, without system hopping.

Run all freight in one system

Reason number 8

A Connected Ecosystem, Not Another Silo

The problem:

Disjointed systems fracture data and slow decision-making.

The ShipperGuide solution:

ShipperGuide integrates seamlessly into your tech stack to create one source of operational truth.

ERP & WMS Integration

Connected data flows, zero duplication.

Flexible API Framework

Adapt your ecosystem as it evolves.

Ecosystem Ready

Invite and connect carriers, suppliers, and vendors into your portal for frictionless collaboration and shared visibility.

Unify your logistics systems